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Frequently Asked Questions

MEDICARE & CIGNA APPROVED

NEW PATIENTS WELCOME

Scheduling & Pricing

Accepting New Medicare and Cigna Patients.  

  A few key scheduling guidelines:

  • Convenient online scheduling is available. However, for people who wish to schedule by phone, we are available to assist you with your scheduling needs. If we are unavailable to answer the call, please leave a message for an appointment and we will call you back.

  • All new cosmetic patients are required to complete a consultation appointment to discuss their needs (approximately 20 minutes). Procedures may be performed on the same day if time allows. If you plan to have any treatments done on the same day as your consultation appointment, please advise the scheduler so that the appropriate amount of time can be booked to meet your needs. 

  • Your office visit fee will be charged and collected in the office at the time of your appointment.

  • Please note that biopsies, cryotherapy, destruction of benign lesions, and some surgical procedures have additional fees. Additional fees for procedures performed during your office visit must be paid in full (or execute a signed payment plan) at the time of service.

  • We take pride in offering affordable care with transparent pricing. If additional services are needed at the time of your appointment, you will be told in advance what the charge will be before services are rendered. 

  • Online appointments require a deposit to reserve your appointment time. 

  • We accept cash, debit cards, Visa, Mastercard, & Discover. 

Because we are a small business, we now require all patients to keep a credit card on file. Please refer to our terms of service and financial policy for more details.

 

Please know that we are still in the process of negotiating with some insurance payers. However, we are happy to give you a coded receipt for you to submit to your insurance. We cannot guarantee that your insurer will reimburse your visit fees. It is the patient's responsibility to contact their insurance for approval and submit the required documentation.

We are currently in the process of credentialing with BCBS, Scott & White Health Plan, Humana/Tricare, and United Healthcare.

Please let us know if you are covered by another insurance company and would like us to look into credentialing with them. We are here to serve. However, please note that this process takes time and we are at the mercy of the insurer.  

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